For further help, please contact the computer manufacturer.Īrray RedSector73 PC Specs RedSector73 PC SpecsĤ x G.SKILL F4-3800C14D-16GTZN 14-16-16-36 Samsung B-Die The device driver for the Trusted Platform Module (TPM) encountered a non-recoverable error in the TPM hardware, which prevents TPM services (such as data encryption) from being used. For further assistance on this hardware issue, please contact the computer manufacturer for more information. Please restart your computer to reset the TPM hardware. The device driver for the Trusted Platform Module (TPM) encountered an error in the TPM hardware, which might prevent some applications using TPM services from operating correctly. I have no idea where to report this, so I thought I'd try here to see if anyone else is seeing it. My wife has also run into problems with her Windows 10 PIN when that happens and has to reboot to get it to work - I'm assuming the PIN is using the TPM for validation. At a guess, they might be happening upon waking from Sleep. Occasionally, in the Windows 10 Event Viewer, we both get Event ID 12 and 15 events about TPM Device Driver Errors (I'll include an example, below). Both my wife and I have Asus ROG Crosshair VIII Hero (X570) motherboards (Asus BIOS 1302) with AMD Ryzen 7 3700X processors (AMD Chipset Software 2.04.28.626) that use the CPU's fTPM ability set up in the BIOS.
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